Making Co-Created Digital Public Services Sustainable
by Shefali Virkar
How can the concept of sustainability be defined in the public sector context? What are the factors that facilitate or inhibit sustained outcomes of co-creation initiatives? And how can we ensure that co-created outcomes are sustained beyond a specific project? During this interactive session, we will explore these issues in greater detail, focusing on the H2020 project "Inclusive Governance Models and ICT Tools for Integrated Public Service Co-Creation and Provision" (inGOV) (https://ingov-project.eu/) as an initiative to provide innovative ICT-supported governance models as well as mobile apps to enable stakeholders' collaboration in co-producing inclusive and accessible Integrated Public Services (IPS), and Austria’s role as a key pilot country. We look forward to hearing your opinions and experiences related to the interconnected concepts of sustainability in the public sector, the sustainability of digital services, and the sustainable impact of co-creation and co-created services on policy.